TERMS & CONDITIONS
Terms and Conditions
Overview
In this policy, “us”, “we”, or “our” means Wine Fairy Events, operators of this website.
These terms of use govern your use of and access to this website.
We may change part or all of the Terms at any time. The most current Terms will always be posted on the website. Your subsequent or continued use of this website will constitute your acceptance of any changes made to these terms. If you object to any of the terms in this document, or to any changes made to them, your only remedy is to immediately cease use of and access to this website.
Responsible Service of Alcohol
Wine Fairy Events supports the Responsible Service of Alcohol. New South Wales: Liquor Act 2007 - It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. All hosted services are over 18s events only. We reserve the right to refuse service to anyone for any reason at any time; all hosted services will require all persons in attendance to produce current and valid ID at time of service delivery.
You may not use any Wine Fairy Events products or services whilst intoxicated and must adhere at all times to the responsible service of alcohol at all times; it is up to the RSA cardholder or Wine Fairy Events licensee to determine if you meet the terms of service.
Modifications to the Service and Pricing
We require one week minimum booking notice for Hosted events, our produce and products are made fresh and to order for each event.
Availabilities for hosted dates are stipulated for dates and times for event may be unavailable; it is recommended that Host enquire via website, email or telephone. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service at any time (content, products or resources) without notice. We are not liable for any third party product modification, price change, suspension or discontinuance of services. Wine Fairy Events Hosted packages require that power & access to refrigerator are available. All payments are to be made by Host of the event via direct deposit or credit card over the phone.
We require a 20% deposit to secure requested date of Hosted event and the date is not held until deposit is received into Wine Fairy Events account; remainder balance is due 10 days prior to Hosted event; if contact cannot be made within 24hrs of due date, Wine Fairy Events reserve the right to cancel booking and retain any payments related to said booking. Cancellations made 14 days prior to event will refund of total amount back less the 20% deposit –cancellations made less than 14 days will incur an 50% charge for loss of ‘fresh’ produce and products which is pre- ordered from our suppliers prior to event.
Privacy Policy
Wine Fairy Events is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes: names, addresses, email addresses, phone, payment information and facsimile numbers.
This Personal Information is obtained in many ways including via correspondence, by telephone, by email, via our website, from other publicly available sources, from cookies and from third parties.
We don’t guarantee your privacy across website links or the policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional
body, criminal record or health information.
Sensitive information will be used by us only:
For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you.
Third Party
However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided
to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including, but not limited to the following:
Third parties where you consent to the use or disclosure; and
Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
We will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Generally, all personal information to be provided within 28 days of the request approval.
Cookies
We may use cookies to store visitor preferences, record user-specific information on what pages users access or visit, customise Website content based on visitor browser type or other information that the visitor sends.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the
embedded content if you have an account and are logged in to that website.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Corporate Transaction
We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.
Policy Updates
We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the “Last modified” section. Your continued use of the Platform, following the
notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.